Privacy Policy

Who is responsible for your information

[Confirm the data controller and legal entity responsible for ClaimFlo, including its address and applicable jurisdiction. Confirm whether the company described on the About page is the controller for this service.]

Information handled by ClaimFlo

The app provides account sign-in and team access, claims and exception workflows, claim actions and audit history, supporting document and payment records, daily reporting, CSV import and export, team and rule settings, and organization billing. These features may involve account details and information entered or uploaded by an organization.

[Confirm the exact personal, claim, payment, and other data fields processed, including whether sensitive or regulated information is accepted.]

How information is used and shared

[Add the verified purposes and applicable legal bases for each processing activity. Identify service providers and subprocessors, what they receive, and when information may be disclosed to other parties.]

Retention and deletion

[Specify retention periods for account, organization, claim, billing, audit, and backup data; describe deletion requests and what happens when an account or subscription ends.]

Your choices and rights

[Add the rights available in each applicable jurisdiction, how to submit a request, expected response times, and any complaint or appeal process.]

Cookies, security, and international transfers

ClaimFlo provides sign-in and session-based workspace access. [Confirm the cookies or similar technologies in use, analytics practices, security measures, hosting locations, and any international data transfers.]

Contact

For privacy questions or requests, contact the company through the About page contact section. [Confirm the dedicated privacy contact details and whether a privacy representative is appointed.]